Contact information
Updated July 3, 10 a.m.


Academic Advising

Academic Advisors are unable to meet with students. Visit the For Students page for alternate ways to connect. 


Access and Inclusion Services

Incoming students, visit the For Students page to learn about registering for academic accommodations. 

Email: accessibility@mtroyal.ca
Email: examsais@mtroyal.ca for the Exam Centre.
Phone: 825.736.0150


Continuing Education and Conservatory

Visit the Continuing Education, Conservatory and Transitional Vocational Student Updates and FAQs document for the latest program-specific information, temporary processes and frequently asked questions. 

Phone: 403.440.3833.
Email: ceregservices@mtroyal.ca for registration and student account questions.
Email: conted@mtroyal.ca for questions related to Continuing Education program, courses, or general information.
Email: conservatory@mtroyal.ca for questions related to Conservatory program, courses, or general information.


Cougars Campus Store

Email: campusstore@mtroyal.ca.
Visit the Cougars Campus Store online for operating hours and student printing information. 


Early Support

Early Support is here for students. You can self-refer through this form. Employees can refer via this form.

For students who have been required to withdraw, you can submit your readmission request through this form.

To report instances of academic or non-academic misconduct, please use the following forms:


Environmental Health and Safety

Email: ehs@mtroyal.ca
Resources: Access requires a mtroyal.ca email address.


Employee Wellness

Email: employeewellness@mtroyal.ca
Phone: 1.833.707.4747. This number will allow you to directly access MRU’s Employee and Family Assistance Program. 


Facilities Management

Email: mrufrontline@mtroyal.ca or use MRU Now to submit your Frontline request.


Finance

Email: accountspayable@mtroyal.ca
Email: finance@mtroyal.ca
Email: finrfi@mtroyal.ca for non-student invoicing and non-student payment inquiries
Email: purchasing@mtroyal.ca
Email: receiving@mtroyal.ca
Email: studentfees@mtroyal.ca for student payment inquiries
Email: treasury@mtroyal.ca for bank transaction-related inquiries


Foundation
Secure online donations.


Health Services
Phone: 403.617.3242. Health Services remains open. The Injury and Prevention Clinic is operating as usual and can be reached at 403.440.6917.


Human Resources

Email: humanresources@mtroyal.ca; payroll@mtroyal.ca
Email for workplace complaints: avphr@mtroyal.ca
Careers: Learn how to access MRU’s hiring system and get answers to frequently asked questions.


Information Technology Services

Email: itservicedesk@mtroyal.ca


MRU Camps

Phone: 403.477.2356.
Email: mrucamps@mtroyal.ca
Register through the online registration portal or by contacting the MRU Camps team by phone or email.


Office of the Registrar

Visit the For Students page for information, grades, transcripts and more.


Parking and Transportation Services

You can reach Parking and Transportation Services Monday to Friday from 8:30 a.m. to 9 p.m. and Saturdays from 9 a.m to 9 p.m.
Phone: 403.464.1064.
Email: parking@mtroyal.ca


Payroll

Email: payroll@mtroyal.ca


Security Services

Phone: 403.585.6764. Please reserve this number for urgent safety and security-related matters. Request a SafeWalk via the Safety Toolbox icon in the MRU Now app or phone 403.585.6764.


Student Counselling Services

Phone: 403.617.2939. Ask to be added to the contact list.

Student Counselling Services continues to offer walk-in appointments. Walk-in booking begins at 12:45 p.m., Monday through Friday, on a first-come, first-served basis. Existing appointments will be honoured.

Students who would like to be contacted when regular appointment booking resumes may call the temporary number and ask to be added to a contact list.

If you require immediate mental health support, please contact:


Taylor Centre for the Performing Arts

Email: mrtickets@mtroyal.ca
The Taylor Centre for the Performing Arts remains open with regular box office hours, Monday to Friday from 10 a.m. to 3 p.m. Search for upcoming shows and purchase tickets at tickets.mru.ca.


Transitional Vocational Program (TVP)

Phone: 403.440.3833
Email: tvp@mtroyal.ca


University Library

Email: library@mtroyal.ca
Website and to access chat support: library.mtroyal.ca
Service Desk hours: Monday to Friday, 8:30 a.m. to 4 p.m.

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Mount Royal University
4825 Mount Royal Gate SW
Calgary, Alberta, Canada T3E 6K6


Media relations
403.463.6930
mediarelations@mtroyal.ca


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